Arby's apologized to Pembroke Pines Police after one of their employee refused to serve an officer because the customer was a cop.
The incident took placed on Tuesday evening. Which was described by Chief Dan Giustino as "unacceptable."
"I am offended and appalled that an individual within our community would treat a police officer in such a manner," Giustino said in a statement. "We are very proud of the partnerships we have built within our city, and for an incident like this to have happened is very disappointing for everyone."
According to FoxNews, an officer in uniform, riding police vehicle placed an order to Arby's drive thru Tuesday evening. However, an employee refused to serve the customer. So, another employee from the restaurant gave the officer his order. The said cop allegedly felt uncomfortable about the whole thing and returned the order and got a refund.
"The comment was made that they wouldn't be served because they were a police officer," Maj. Carlos Bermudez, a Pembroke Pines officer, told FoxNews.com.
Bermudez added, "In my 18 years here I've never heard of an incident like this before." Whenever we've gone to an establishment, we've been treated professionally and great."
After PPPD tweeted about the incident in Wednesday, they followed another tweet, announcing Arby's had apologized. Arby's Chief Executive Officer Paul Brown and Senior Vice President of Operations Scott Boatwright spoke to Giustino and apologized on behalf of the organization, according to a police press release.
"We take this isolated matter very seriously as we respect and support police officers in our local communities," Arby's said in a statement sent to FoxNews.com. "As soon as the issue was brought to our attention, our CEO spoke with the Police Chief who expressed his gratitude for our quick action and indicates the case is closed. We will be following up with our team members to be sure that our policy of inclusion is understood and adhered to."
